QESTMALL is an online e-commerce and marketplace that connects buyers and sellers across multiple categories such as vehicles, properties, electronics, and general goods.

Simply sign up using your phone number or email address. You may be required to verify your identity using a valid national ID for Ghanaians and a passport for other users across the globe.

Yes! QESTMALL offers a free plan with limited ad postings. Premium subscription packages are available for more features and higher ad limits.

We offer several plans to suit every need: Starter, Starter Plus, Silver, Gold, Platinum, Business, Business Plus, and VVIP. Each plan comes with different pricing, ad limits, and promotional features.

The number of ads depends on your subscription plan. Free users have limited ads, while premium users can post more and enjoy "Top Plus" promotional slots for greater visibility.

Top Plus ads are premium placements that give your listings higher visibility and priority on the platform — making them more likely to be seen by potential buyers first.

You can contact users directly through call, chat, or integrated messaging features, including WhatsApp where available.

QESTMALL encourages or requires account verification using a national ID to improve trust and reduce fake or duplicate accounts on the platform.

You can sell items within our approved categories. Prohibited or illegal items are strictly not allowed on the platform.

Payment methods may vary depending on the seller. Some listings may also support Buy Now, Pay Later options where applicable.

• Home-use items: Eligible for replacement within 3 days.
• Brand new items: Eligible for replacement or refund within 1 week.

Please note: damages caused by the buyer are not the responsibility of the seller.

You can contact our support team through the Help section in the app or website for assistance at any time.

Yes! Businesses can subscribe to Business or Business Plus plans for more features, higher ad limits, and better visibility. Businesses may also subscribe to lesser plans, though with limited features.

QESTMALL provides automated notifications for messages, ad performance updates, and account activity so you're always in the loop.

Yes. QESTMALL takes user privacy and data protection seriously and implements robust measures to keep your information safe.

To get the best results:

• Upgrade to a higher subscription plan
• Use the Top Plus feature for priority placement
• Add clear, high-quality images to your listing
• Write detailed, accurate descriptions to attract more buyers