Privacy Policy for QEST MALL
Effective Date: April 15, 2026
1. Introduction
Welcome to QEST MALL (“we,” “our,” or “us”), operated by QEST MALL LTD, located at:
Madina, close to Taxi Rank, in front of Queen of Peace Catholic Church, Ghana
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:
👉 qestmall.com
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Register on the website
- Place an order
- Subscribe to our emails
- Contact us
Personal Data Includes:
- Full name (first and last name)
- Email address
- Phone number
- Billing and shipping address (City, State, ZIP/Postal Code)
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and manage your orders
- To communicate with you (order updates, support, promotions)
- To improve our website and services
- To send marketing and promotional emails (if you opt-in)
- To detect and prevent fraud
4. Tracking & Analytics
We use analytics tools such as:
- Google Analytics
These tools help us understand how users interact with our website, improve performance, and enhance user experience.
We may collect:
- IP address
- Browser type
- Pages visited
- Time spent on pages
5. Email Marketing
We may send you emails regarding:
- Order confirmations
- Updates and notifications
- Promotions and offers
You can opt out of marketing emails at any time by clicking the “unsubscribe” link.
6. Payments
We accept payments through secure third-party payment processors, including:
- PayPal
- Stripe
- Bank Transfer
These providers handle your payment information securely. We do not store your full payment details on our servers.
7. Advertising & Remarketing
We use remarketing services to advertise to you across the internet, including:
- Google Ads
- Facebook Ads
These services use cookies to show ads based on your past visits to our website.
8. Facebook Integration
We operate a Facebook page:
QESTMALL
👉 https://www.facebook.com/share/1DXxuqHXtU/
Interactions on our Facebook page may involve data collection in accordance with Facebook’s privacy policies.
9. Data Protection (GDPR Compliance)
If you are from the European Economic Area (EEA), you have the following rights:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict processing
- The right to data portability
To exercise any of these rights, please contact us.
10. CCPA & CalOPPA Compliance
If you are a resident of California, you have rights including:
- Request disclosure of data collected
- Request deletion of personal data
- Opt-out of data selling (we do not sell personal data)
We comply with the California Consumer Privacy Act (CCPA) and CalOPPA requirements.
11. Children’s Information
We do not knowingly collect personal information from children under the age of 13. If we discover such data, we will delete it immediately.
12. Data Security
We implement appropriate technical and organizational security measures to protect your personal data. However, no system is 100% secure.
13. Third-Party Services
We may use third-party services such as:
- Payment processors
- Analytics tools
- Advertising platforms
These third parties have their own privacy policies governing how they use your data.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
15. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
📧 Email: jiltech20@gmail.com
📞 Phone: +233 55 421 6331
🌐 Website: qestmall.com/contact/