Terms and Conditions

Introduction

Welcome to QEST MALL, proudly operated by QEST MALL & LOGISTICS.

We are conveniently located at:

Madina New Road,
Approximately 500 meters from the Taxi Rank,
Adjacent to Queen of Peace Catholic Church,
Accra, Ghana.

At QEST MALL, we are committed to providing quality products, reliable services, and excellent customer satisfaction to all our valued customers.

By accessing or using qestmall.com, you agree to be bound by these Terms and Conditions. Please read them carefully before using any of our services.

 

2. Use of Website

You agree to use this website only for lawful purposes. You must not:

• Use the site in any way that may damage the website
• Attempt unauthorized access to systems or data
• Use the website for fraudulent activities

3. Products & Services

We strive to ensure that all product descriptions, images, and prices are accurate. However:

• Errors may occur
• We reserve the right to correct pricing or content at any time
• We may refuse or cancel orders if inaccuracies are found

4. Orders & Payments

By placing an order, you agree that:

• • All information provided is accurate

• • You are authorized to use the payment method

We accept payments via: 

• • Momo
  • Cash on delivery 

• • Bank Transfer

Orders are confirmed only after successful payment.

5. Shipping & Delivery

• • Delivery times may vary depending on location

• • Delays may occur due to unforeseen circumstances

• We are not liable for delays beyond our control

6. Returns & Refunds

Please refer to our Refund & Return Policy for detailed information.

7. Intellectual Property

All content on this website (logos, text, images, design) is the property of QEST MALL & LOGISTICS and is protected by applicable copyright laws.

You may not reproduce or distribute any content without permission.

8. Limitation of Liability

We are not liable for:

• Indirect or consequential damages
• Loss of data, profits, or business
• Issues arising from misuse of our website

9. User Accounts

If you create an account:

• You are responsible for maintaining confidentiality
• You are responsible for all activities under your account

10. Termination

We reserve the right to suspend or terminate access to our website at our discretion without notice.

11. Governing Law

These Terms shall be governed by the laws of Ghana.

 

12. Contact Information

 Email: info@qestmall.com
 Phone: +23345269337 / 0549730768
Website: qestmall.com/contact/ qestmall.com/contact/